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“Mr. Sepassi was very good with the clients, and he was just a really nice guy. He’s very attentive, and he’s a very pleasant person. The clients really liked him and felt like he had listened and understood. I think his vast litigation experience gives him both credibility and insight into how to work best with the parties.”

 

“Mr. Sepassi was extraordinarily patient and helpful in talking both directly to counsel and to the parties. It was a long, arduous, and unnecessarily painful process, but I think his patience and resilience really is what enabled us to settle the case. I think most mediators just would have said, ‘Alright, enough of you two. Get out of here. I’m going home for dinner.’ But Steve really stuck with it and got it done.”

 

“Mr. Sepassi is patient and willing to put in the time to build trust with difficult, intransigent parties to try to drive the case forward in a way I just don’t think most mediators are willing to.”

 

“Mr. Sepassi was good at making sure we knew where our weaknesses were but also where our strengths were. And I’m pretty sure he did the same thing to the other side. It was helpful to have both sides be told frankly, ‘Yes, you’ve got these great facts, but the other side also has this issue, and you’re going to have to deal with that.’ I think that really helped both sides make a more informed decision when making offers or counteroffers.”

“I thought you were excellent.  You had the perfect temperament, and I was particularly impressed with your ability to focus on and highlight the practical issues, as opposed to getting caught up in force majeure or contract theories.  I also thought you did a nice job explaining the risks to my client in a professional, respectful manner.  I will absolutely refer you to other colleagues, and look forward to working together again.”

“Thank you Steve for excellent work on a hard case.  I will look for a way to work with you again and recommend you to others.”

“It was a pleasure to work with you Steve.  Appreciate all of your hard work …”

“Thank you for your help in resolving this matter. It was a pleasure working with … you …”

“It was a wonderful experience. You are so intelligent, intuitive and collaborative. Would not hesitate to use your services again. Thank you.”

“Thank you very much for you hard work and helping us reach a settlement. I will definitely refer your services to others and try to use you in the future.”

“I was very happy with your services and will keep your name on file for future cases.”

“Thank you again for your hard work in getting the case resolved.”

“We sincerely appreciate your efforts [as] well. Though this wasn’t the highest value case, it was a difficult set of personalities, so we’re grateful for your thoroughness in working to resolve it. We look forward to working with you on future cases as well.”

“Steve, thank you so much for your time and efforts today. This was not an easy case where so many lawyers were involved, particularly given some of the personalities …”

“Thank you Steve … for your efforts in resolving this case.  I look forward to working with you in the future as a mediator Steve.”

“I appreciate all of your assistance in helping us reach a settlement!”

“We really appreciate your help with the settlement. We will definitely add you to our internal list of potential mediators and keep you in mind for the next one.”

“You went above and beyond; if in the future I have an opportunity to have input on the services of a mediator, you will be on the top of my list.”

"I appreciate your time and ability to help find [a] resolution. I also want to thank you for your demeanor.  J.... and N.... were very nervous this morning, but at the end they were at ease and had nothing but praise for how you helped them through the process."

 

“Thank you, Steve, for your hard work today.  Very much appreciated.”

 

“Thank you Steve for helping us to resolve this matter. Thank you for your professionalism. I enjoyed working with all of you.”

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